Locate and select the latest Signal- (DateTime).ips file.Go to iOS Settings > Privacy (& Security) > Analytics (& Improvements) > Analytics Data.Send the email with a description of what is going on.In Signal, tap your profile > Settings > Help > Submit Debug Log > Copy Link.Please include a Signal Desktop debug log if this is also an issue with Signal Desktop. Tap 8x on an empty space on the screen.Select Contact Support from the screen or follow steps below. Steps to share a debug log from Signal's registration or PIN flow: Steps to share a debug log from Signal's lock screen: In Signal, tap your profile > Help > Debug log > Submit.Since we do not collect data on you, we appreciate your help in identifying the issue and working with us to get this resolved.Īndroid Steps to share a debug log from Signal when it is unlocked: ![]() Sometimes we will also need the debug log from your contact or from both your phone and Signal Desktop.ĭebug logs contain low level app information and do not reveal any of your message contents. We take bug reports seriously and appreciate your help in making our applications more stable and usable! If you experience an issue or crash, please submit a debug log immediately after the issue occurs. Thanks for reaching out to us about the issues you’re experiencing and being willing to provide information that will help us troubleshoot the problem. We want our messaging and calling features to work seamlessly at all times.
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